If you experience quality problems with your product and want to get a replacement it with a new one within 1 year(2 years in EU), please choose Warranty.

If you would like to have a refund within 30 days from the day your product was delivered, please choose Return.

If you accidentally broke your product or over one year from the day your product was delivered, please choose Repair.

Please ensure that your after sales products are purchased from Mobvoi official stores. Vendors not listed here run the risk of not being covered by Mobvoi.Please contact your retailer directly.