If you experience quality problems with your product, and would like to get a replacement device, please choose Warranty.

If you would like to apply for a refund, please choose Return.

If you accidentally damaged your product, or your device is over the one year (two year for the EU) warranty period, please choose Repair.

Please ensure that your after-sales products are purchased from Mobvoi official stores. Vendors not listed here are not covered by Mobvoi’s after-sales policies. In the event that you have purchased from a retailer not covered, please contact them directly.